Refund & Return Policy

30-Day Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return, the product must be returned in its original condition with the included accessories and packaging whenever reasonably possible.

Before Returning a Product

Please contact our customer support team before sending a product back.

Include your order number and a brief description of the reason for the return.

We will provide return instructions after reviewing your request.

Refunds

Once we receive and inspect the returned product, we will notify you of the status of your refund.

If your return is approved, the refund will be issued to the original payment method.

Please allow additional processing time for your bank or payment provider to post the refund to your account.

Damaged or Defective Products

If your product arrives damaged or has a confirmed manufacturing defect, please contact us as soon as possible.

Please provide your order number and photos or videos showing the issue when requested.

Non-Returnable Situations

Returns may not be accepted for products that have been damaged through misuse, physical modification, improper installation, or other conditions outside normal use.

Return Shipping

Return shipping arrangements and costs may vary depending on the reason for the return.

Please contact customer support before shipping any product back.

Contact

For return or refund questions:

Email:
shop@vseehome.com