Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully completed.

Orders are not normally processed on weekends or public holidays.

Shipping Time

After your order has been shipped, estimated delivery time is generally 5–7 business days depending on the destination and shipping carrier.

Delivery times are estimates and are not guaranteed.

Tracking Information

Once your order has shipped, tracking information will be provided to the email address associated with your order.

Please allow some time for the tracking information to become active in the carrier's system.

Shipping Address

Please carefully review your shipping address before completing your order.

We are not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Shipping Delays

Delivery may be affected by carrier delays, severe weather, holidays, customs procedures, or other circumstances outside our control.

If your package appears to be delayed, please contact us with your order number and tracking information.

Damaged Packages

If your package arrives damaged, please contact our customer support team as soon as possible and provide photos of the package and product.